Marlborough Bird & Animal Hospital

21 South Main Street
Marlborough, CT 06447

(860)295-1595

marlboroughbirdanimalhospital.evetsites.net

Marlborough Bird & Animal Hospital, LLC is a full-service AAHA accredited veterinary medical facility, located in Marlborough, CT . The professional and courteous staff at Marlborough Bird & Animal Hospital, LLC seeks to provide the best possible medical care, surgical care and dental care for their highly-valued patients.

We are committed to promoting responsible pet ownership, preventative health care and health-related educational opportunities for our clients. Marlborough Bird & Animal Hospital, LLC strives to offer excellence in veterinary care to Marlborough, CT and surrounding areas.

Please take a moment to contact us today, to learn more about our veterinary practice and to find out more information about how Marlborough Bird & Animal Hospital, LLC can serve the needs of you and your cherished pet.

Call us today at 860-295-1595

 

 

  

Coronovirus (COVID-19) May19, 2020 Update

Like many other businesses around the state, Marlborough Bird & Animal Hospital is starting to develop plans for "reopening".  We continue to follow guidelines from the Centers for Disease Control and Prevention, the American Veterinary Medical Association, and the Veterinary Hospital Managers Association. Like many other businesses around the state, Marlborough Bird & Animal Hospital is starting to develop plans for "reopening".  We continue to follow guidelines from the Centers for Disease Control and Prevention, the American Veterinary Medical Association, and the Veterinary Hospital Managers Association. 

We are preparing a three-phase plan. Please note that all plans are based on the predicted pattern of the novel Coronavirus outbreak, and they are subject to change.

Phase One "The Loosening" 
     - Removal of restrictions limiting services to urgent care and essential services
     - Elective surgeries and procedures permitted
     - Continued "Curbside Service"
     - Continued use of face masks by our team and clients
     - Continued social distancing

Phase Two "The Opening"
     - Clients may be permitted to enter hospital with limits to maintain social distance.
     - Upon arrival, please stay in the car and call to notify the team
     - Client and pet wait in the car until a team member brings them directly to an exam room.
     - Only 1 client per appointment may come into the hospital.  
     - Clients who need to care for young children or other individuals will continue to receive "curbside service".
     - Clients and team members will maintain 6-foot social distance while in the hospital
     - The entire examination, consultation, and payment for services will be conducted in the exam room

Phase Three "the New Normal"
     - ???

1. In order to protect the safety of our team, our doctors and other clients, we must insist that all clients showing signs of illness that can be associated with COVID-19 (cough, fever, vomiting, diarrhea, loss of smell or taste) remain at home. Please have a healthy family member or friend bring your pet to Marlborough Bird & Animal Hospital.

2. When you arrive for your appointment, pull into a parking spot closest to the entry and contact us at 860-295-1595 to alert our team that you have arrived and what type of vehicle you are in. Please remain in your vehicle and our staff will come to you for his/her appointment. Please have small pets in carrier and dogs on a leash. When it is raining, please park alongside the tent so that our team can stand under it and stay dry.

3. We ask that you remain on-site in your vehicle during your pet's appointment so that you are immediately available should we have any questions and in order to return your pet as quickly as possible to reduce your pet’s stress.

4. Visiting of hospitalized patients or bringing in personal items is prohibited at this time.

5. Prescriptions need to be ordered ahead of time and will be brought out to the client's car when they arrive

Coronovirus (COVID-19) April 20, 2020 Update

As we continue to care for our patients and limit exposure to our clients and staff, our client and patient care staff has been working alternate shifts. This reduces the number of people in our hospital at one time. If the phone line is busy or rings for an extended amount of time, please call back in a few minutes.


We will continue to keep within the recommendations and guidelines set by the American Veterinary Medical Association, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) regarding the transmission of COVID-19.

Current safety policies:

1. In order to protect the safety of our team, our doctors and other clients, we must insist that all clients showing signs of illness that can be associated with COVID-19 (cough, fever, vomiting, diarrhea, loss of smell or taste) remain at home. Please have a healthy family member or friend bring your pet to Marlborough Bird & Animal Hospital.

2. We are requesting that pet owners do not to enter the building, in order to maintain the CDC recommended 6 foot separation/contact distances.

3. When you arrive for your appointment, pull into a parking spot closest to the entry and contact our office at 860-295-1595 to alert our team that you have arrived and what type of vehicle you are in. Please remain in your vehicle and our staff will come to you to bring your pet in for his/her appointment. Please have small pets in carrier and dogs on a leash.
**When it is raining, please park alongside the tent so that our team can stand under it and stay dry.**

4. We ask that you remain on-site in your vehicle during your pet's appointment so that you are immediately available should we have any questions and in order to return your pet as quickly as possible to reduce your pet’s stress.

5. If any additional information is needed prior to performing our diagnostics, or any additional tests are needed beyond the examination, a team member or doctor will contact you via phone.

6. Once your pet has been fully evaluated, the doctor will discuss our findings, recommendations and answer any questions you may have. A client service representative will collect payment via credit card, cash, or check.

7. A complete copy of your pet’s medical record and client education materials can be emailed to you within 48 hours. Medications dispensed in house will be brought out to you with your pet when examination, diagnostics and treatment are complete.

8. Visiting of hospitalized patients or bringing in personal items is prohibited at this time.

9. Prescriptions need to be ordered ahead of time and will be brought out to the client's car when they arrive.

10. We encourage everyone to wear a face covering as recommended by the CDC. We will keep our social distance.

Stay safe! Thank you for your continued understanding and patience.

Coronovirus (COVID-19) April 20, 2020 Update

We continue to be open to care for our patients, while keeping within the recommendations and guidelines set by the American Veterinary Medical Association, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) regarding the transmission of COVID-19.

To limit exposure to our clients and staff, our client and patient care staff has been working alternate shifts. This reduces the number of people in our hospital at one time. If the phone line is busy or rings for an extended amount of time, please call back in a few minutes.

Current safety policies:

1. In order to protect the safety of our team, our doctors and other clients, we must insist that all clients showing signs of illness that can be associated with COVID-19 (cough, fever, vomiting, diarrhea, loss of smell or taste) remain at home. Please have a healthy family member or friend bring your pet to Marlborough Bird & Animal Hospital.

2. We are requesting that pet owners do not to enter the building, in order to maintain the CDC recommended 6 foot separation/contact distances.

3. When you arrive for your appointment, pull into a parking spot close to the entry and contact our office at 860-295-1595 to alert our team that you have arrived and what type of vehicle you are in. Please remain in your vehicle and our staff will come to you to bring your pet in for his/her appointment. Please have small pets in carrier and dogs on a leash. Please park in first 2 parking spots near the steps to hospital.

4. We ask that you remain on-site in your vehicle during your pet's appointment so that you are immediately available should we have any questions and in order to return your pet as quickly as possible to reduce your pet’s stress.

5. If any additional information is needed prior to performing our diagnostics, or any additional tests are needed beyond the examination, a team member or doctor will contact you via phone.

6. Once your pet has been fully evaluated, the doctor will contact you - via phone - to go over our findings, recommendations and answer any questions you may have. Your call will then be transferred to a client service representative that will collect payment via credit card over the phone or give you your total if paying by cash or check.

7. A complete copy of your pet’s medical record and client education materials can be emailed to you by the end of the day. Medications dispensed in house will be brought out to you with your pet when examination, diagnostics and treatment are complete.

8. Visiting of hospitalized patients or bringing in personal items is prohibited at this time.

9. Prescriptions need to be ordered ahead of time and will be brought out to the client's car when they arrive.

10. We encourage everyone to wear a face covering as recommended by the CDC. We will keep our social distance.

Stay safe! Thank you for your continued understanding and patience.

Coronovirus (COVID-19) March 26, 2020 Update

Thank you to our MBAH family!

During these unprecedented times we are continuing to remain open to care for our patients, existing and new. We have had to make adjustments to our daily routine and hours to reduce potential exposure to you as well as ourselves. We appreciate your patience and cooperation.

We continue to offer our services, while keeping within the recommendations and guidelines set by the American Veterinary Medical Association, the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) regarding the transmission of COVID-19.

Current safety policies:

1. In order to protect the safety of our team, our doctors and other clients, we must insist that all clients showing signs of illness that can be associated with COVID-19 (cough, fever, vomiting, diarrhea, loss of smell or taste) remain at home. Please have a healthy family member or friend bring your pet to Marlborough Bird & Animal Hospital.

2. We are requesting that pet owners do not to enter the building, in order to maintain the CDC recommended 6 foot separation/contact distances.

3. When you arrive for your appointment, you should contact our office at 860-295-1595 to alert our team that you have arrived and what type of vehicle you are in. Please remain in your vehicle and our staff will come to you to bring your pet in for his/her appointment. Please have small pets in carrier and dogs on a leash. Please park in first 2 parking spots near the steps to hospital.

4. We ask that you remain on-site in your vehicle during your pet's appointment so that you are immediately available should we have any questions and in order to return your pet as quickly as possible to reduce your pet’s stress.

5. If any additional information is needed prior to performing our diagnostics, or any additional tests are needed beyond the examination, a team member or doctor will contact you via phone.

6. Once your pet has been fully evaluated, the doctor will contact you to go over our findings, recommendations and answer any questions you may have. Your call will then be transferred to a client service representative that will collect payment via credit card over the phone or give you your total if paying by cash or check.

7. A complete copy of your pet’s medical record and client education materials can be emailed to you by the end of the day. Medications dispensed in house will be brought out to you with your pet when examination, diagnostics and treatment are complete.

8. Visiting of hospitalized patients or bringing in personal items is prohibited at this time.

9. Prescriptions need to be ordered ahead of time and will be brought out to the client's car when they arrive.

10. We will be closed on Saturdays during this pandemic. All prescriptions and products will need to be picked up Monday through Friday. Boarders will continue to be cared for by our team, but no drop offs or pick ups on Saturdays.

For further information:

Centers for Disease Control and Prevention

American Veterinary Medical Association
     FAQ for Pet Owners

State of Connecticut

Chatham Health District

Coronavirus (COVID-19) March 23, 2020 Update

We continue to be open to help care for your pets, but we continue to take precautions to prevent the spread of coronavirus (COVID-19).

This novel virus continues to spread throughout the State, then Country, and the World. The best way to slow the virus is to continue to keep at least a 6 foot distance from others, wash your hands, and avoid touching face with your hands.

If your pet needs care, please follow our new safety protocols:

1. In order to protect the safety of our team, our doctors and other clients, we must insist that all clients showing signs of illness that can be associated with COVID-19 (cough, fever, etc) remain at home. Please have a healthy family member or friend bring your pet to Marlborough Bird & Animal Hospital.

2. We are requesting that pet owners do not to enter the building, in order to maintain the CDC recommended 6 foot separation/contact distances.

3. When you arrive for your appointment, you should contact our office at 860-295-1595 to alert our team that you have arrived and what type of vehicle you are in. Please remain in your vehicle and our staff will come to you to bring your pet in for his/her appointment. Please have small pets in carrier and dogs on a leash.

4. We ask that you remain on-site in your vehicle during your pet's appointment so that you are immediately available should we have any questions and in order to return your pet as quickly as possible to reduce your pet’s stress.

5. If any additional information is needed prior to performing our diagnostics, or any additional tests are needed beyond the examination, a team member or doctor will contact you via phone.

6. Once your pet has been fully evaluated, the doctor will contact you - via phone - to go over our findings, recommendations and answer any questions you may have. Your call will then be transferred to a client service representative that will collect payment via credit card over the phone or give you your total if paying by cash or check.

7. A complete copy of your pet’s medical record and client education materials can be emailed to you by the end of the day. Medications dispensed in house will be brought out to you with your pet when examination, diagnostics and treatment are complete.

8. Visiting of hospitalized patients or bringing in personal items is prohibited at this time.

9. Prescriptions need to be ordered ahead of time and will be brought out to the client's car when they arrive.

NEW
**10. We will be closed on Saturdays during this pandemic. All prescriptions and products will need to be picked up Monday through Friday. Boarders will continue to be cared for by our team, but no drop offs or pick ups on Saturdays.**

Thank you for your understanding during this time. By keeping traffic through our hospital low, both our clients and our staff are kept safe and pets can get the care that they need.

Coronavirus (COVID-19) March 19, 2020 Update

Dear Valued Marlborough Bird & Animal Hospital Clients,

At Marlborough Bird & Animal Hospital, the health and safety of our patients, our clients, our team members and our community are our top priorities. Based on recent recommendations of the American Veterinary Medical Association (AVMA), effective immediately, we have decided to reduce the amount of foot traffic in our hospital.

In order to continue offering our services and to keep within the recommendations and guidelines set by the Centers for Disease Control and Prevention (CDC) and World Health Organization (WHO) regarding the transmission of COVID-19, we are making the following changes to our client protocol today and lasting for as long as the recommendations are in place

Our new client protocol is as follows:

1. In order to protect the safety of our team, our doctors and other clients, we must insist that all clients showing signs of illness that can be associated with COVID-19 (cough, fever, etc) remain at home. Please have a healthy family member or friend bring your pet to Marlborough Bird & Animal Hospital.

2. We are requesting that pet owners do not to enter the building, in order to maintain the CDC recommended 6 foot separation/contact distances.

3. When you arrive for your appointment, you should contact our office at 860-295-1595 to alert our team that you have arrived and what type of vehicle you are in. Please remain in your vehicle and our staff will come to you to bring your pet in for his/her appointment. Please have small pets in carrier and dogs on a leash.

4. We ask that you remain on-site in your vehicle during your pet's appointment so that you are immediately available should we have any questions and in order to return your pet as quickly as possible to reduce your pet’s stress.

5. If any additional information is needed prior to performing our diagnostics, or any additional tests are needed beyond the examination, a team member or doctor will contact you via phone.

6. Once your pet has been fully evaluated, the doctor will contact you - via phone - to go over our findings, recommendations and answer any questions you may have. Your call will then be transferred to a client service representative that will collect payment via credit card over the phone or give you your total if paying by cash or check.

7. A complete copy of your pet’s medical record and client education materials can be emailed to you by the end of the day. Medications dispensed in house will be brought out to you with your pet when examination, diagnostics and treatment are complete.

8. Visiting of hospitalized patients or bringing in personal items is prohibited at this time.

9. Prescriptions need to be ordered ahead of time and will be brought out to the client's car when they arrive.

Thank you for your understanding during this time. By keeping traffic through our hospital low, both our clients and our staff are kept safe and pets can get the care that they need.

For more information:
American Veterinary Medical Association https://www.avma.org/res…/animal-health-and-welfare/covid-19
Centers for Disease Control and Prevention: https://www.cdc.gov/coronavirus/2019-ncov/summary.html
State of Connecticut: https://portal.ct.gov/coronavirus

Corona Virus (COVID-19) March 17, 2020 Update
~We are following Centers for Disease Control and Prevention protocols and recommendations as well as watching for updates and new developments closely. Thank you so much for helping us keep our team healthy and available for the pets who need us.

~If you are not ill with COVID-19 or another communicable disease (e.g., cold, flu), please call to make an appointment for your pet or service animal as you normally would. 

~If you are sick with COVID-19 or another communicable disease, have recently visited a high risk country or have had contact with a symptomatic person, you should stay at home, minimizing contact with other people, until you are well. Accordingly, if this is a non-urgent appointment that needs to be scheduled for your pet or service animal (e.g., annual wellness examination, routine vaccination, elective surgery), you should wait to schedule that appointment until your physician and your public health official believe you no longer present a risk of transmitting your infection to other people you may encounter during such a visit, including owners of pets or other animals and veterinary hospital team members.


~If you are sick with COVID-19 or another communicable disease, have recently visited a high risk country or have had contact with a symptomatic person, and you believe your pet or service animal is ill, please call our veterinary team to determine how to best ensure your pet or service animal can be appropriately cared for while minimizing risks of transmitting COVID-19 to other people.

~The CDC recommends that individuals of 60 years and above stay home at this point for the next 14+ days

~No visitors or tours in the building unless approved by veterinarian

~We are restricting visits for inpatients (visits still allowed based on veterinarian discretion)

For further information:

Centers for Disease Control and Prevention

American Veterinary Medical Association
     FAQ for Pet Owners

State of Connecticut

Chatham Health District

 

 


Pets Best Pet Health Insurance for dogs and cats.